The Help Center
What are your fees?
Do you take insurance?
Your initial consultation call is free and lasts 15-20 minutes.
Individual Therapy ranges from $125-$180
Co-parenting or family sessions range from $175 to $250.
Reasons some chose private pay
There are a few reasons why an individual may choose to not use their insurance. Insurance companies require a diagnosis (that then becomes a part of your medical record) and it's been our experience that diagnoses can be more harmful than helpful, at least in the mental health realm.
Typically insurance companies also have a set number of sessions or treatment requirements and We prefer to work on a case by case basis with a client rather than bend to fit what insurance dictates. (this includes session lengths, frequencies, number of sessions, etc.).
We accept a few major insurances. Aetna, Optum and UHC/UMR. Please check with your clinician to confirm which insurances they accept.
If we do not accept your insurance, we are able to provide you with a superbill (a print out that shows what you paid/for what service) that you can use for possible reimbursement from your insurance company for out of network benefits.
Some of us have partnered with Mentaya. Mentaya helps clients get money back on out-of-network therapy sessions. If you have out-of-network benefits, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. Which means no extra leg work on your part at all! Use the tool below to see if you qualify for reimbursement.
What happens in a consult call?
First we’ll chat via secure video or phone call for 15-20 minutes. During this consultation, we’ll see if we’re a good match and I’ll answer any questions you may have. I’ll ask you about what brings you to therapy at this time (why now? What’s going on in your life? What changes would you like to see?)
Then if both parties agree, we’ll schedule you for your first session where I’ll ask a bit more about you, your family history, upbringing and what you’d most like out of therapy
What's the cancellation policy?
Cancellations made at least 24 hours before your appointment are not charged. Appointments canceled with less than 24 hours' notice, or missed without notice, will be charged the full session fee.
This policy applies even if you are using insurance.
How does virtual therapy work?
You’ll get a link sent to either your email or through a text (you’ll let your clinician know your preference) and you’ll click it! As long as you have a reliable internet connection, we’ll be able to connect and see each other via video.
Ideally, you’ll be in a place that feels safe and secure and offers privacy while we’re in session. (You’ll also need to physically be located in Ohio).
Telehealth does pose some potential risks including possible interruption to connection, technical difficulties and unauthorized access.
We use Simple Practice for all video/telehealth/client communications which is HIPAA compliant and a secure method of conducting therapy.
Do you offer in-person sessions?
How do I pay for sessions?
Visa, Mastercard, American Express, and Discover are acceptable methods of payment as well as most FSAs/HSAs. We encourage clients to set up autopay through their client portal which will automatically bill the card on file for the session rate after completion of session. All receipts available through your client portal.
What are your hours?
Hours vary by clinician please reach out to us for more information.
How long will I be in therapy?
There is no set number of sessions that are required. We work together to create the ideal treatment plan for you.
Yes, we do offer in-person sessions. Please check with your preferred clinician confirm availability.